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CityRocket, Inc. d.b.a. MyCityRocks™ Privacy Policy

Effective April 3, 2005, revised April 17, 2005.

CityRocket, Inc. d.b.a. MyCityRocks™ ("Cityrocket") collects information about visitors in two ways: passively and actively.

Passively, our Web servers store various pieces of information about user visits in standard log files. This information includes such things as aggregate information on what pages users access or visit, domain name, IP address, browser type and version, platform, referrer site, date and time of access, etc.

Our site uses cookies to assist in the tracking of site visitor behavior and to offer additional Web site features. You can set up your browser to refuse cookies if you want to, though that might limit the features we can offer you, such as pre-filled comment forms.

The passive information we collect is used for internal review and is then archived. Such information may be used to improve the content of our Web site, access Web server performance, assist in diagnosing a site access problem, and so on. It may also include information on how you were referred to our site, and that information may be used to credit our affiliates for the referral. Such information may also be shared with our web analytics solution providers and advertisers and ad networks who run advertising on our web site.

Actively, we collect information such as name, email address, mailing address, company name, location and phone number. This information is voluntarily provided to us via Web-based registration and contact forms. We may also collect this information through email messages sent to us at Cityrocket.

The information we collect actively is used to send out Cityrocket news, newsletters, and information to those who have requested such information, to respond to comments submitted on our Web site, and to review applications from employment candidates who have submitted their credentials. We may also use this information to individually contact individuals for business networking purposes. We may use your contact information, including your email address, to send you invitations on various event and social networking sites. We may also use third party services for the distribution of our content, such as email newsletters, and in doing so we may share your contact information with our service provider, but only for the purpose of supporting us in sending out our content.

Information collected on our web site in the course of completing a transaction may be shared with the parties to that transaction. For example, on the MyCityRocks Ticket Exchange web site, information collected from ticket purchasers and potential purchasers may be accessed by both the actual ticket sellers and the Ticket Network Direct personnel who operate the Ticket Exchange.

Individuals who have subscribed to any Cityrocket newsletter or discussion forum may opt out of that distribution at any time. Each email message sent out in conjunction with these kinds of communications will typically include instructions for unsubscribing. Individuals receiving these communications may also unsubscribe by submitting a request to us using our contact form (either by mail, phone or electronic submission); however, any such requests must include sufficient information to enable Cityrocket to identify the communication from which the individual desires to be unsubscribed, and to identify the specific email address that is to be unsubscribed.

Unless we explicitly provide notice that we plan to do otherwise in a specific instance, the information we collect on our site, both passively and actively, is NOT shared with other organizations without your permission, other than the possible disclosure of aggregate statistics, or in the course of an acquisition, as is further discussed below. Examples of such a disclosure of aggregate statistics might include publication of the total number of mailing list subscribers (possibly broken down by first- or second-level domain), or statistics on overall Web site usage and usage patterns. Employment application data that is submitted to us may also be shared with organizations with which we do business, for the purpose of assisting the individual that has submitted the data with finding employment. Cityrocket contractors that support Cityrocket in operating its web site or in maintaining its data bases may also have access to collected data, but only for the purpose of supporting Cityrocket.

Certain communications related to our online mailing lists and discussion forums or lists are not considered to be private. Specifically, postings submitted to our discussion forums at the list posting address are understood to be intended for distribution to the discussion forum, and such distribution will include the contents of the message and the identity of the sender. These communications may also be published in our publicly accessible and searchable online web archives. Comments submitted as testimonials or in reply to the editorial in our newsletters are considered "letters to the editor" and are subject to publication, unless the sender specifically requests that their comments be kept private. Such publication may include some or all of the comments submitted along with the identity of the sender.

Personally identifiable information provided to Cityrocket is also subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders. We make every effort possible to preserve user privacy and anonymity; however, we may need to disclose personal information when required by law when such action is necessary to comply with judicial proceedings, court orders or legal processes served on our Web site.

Please remember that email and our Web contact form are not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your Social Security number, you might want to send it by postal mail instead.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at any time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Your continued use of the Cityrocket site following the posting of changes to these terms will mean you accept those changes.

Upon request we provide site visitors with access to all actively collected information that we maintain about them. Users can access this information by sending us a message using our online contact form.

Upon request, we offer visitors the ability to have inaccuracies corrected in contact information. Users can have this information corrected by sending us a message using our online contact form.

Individuals under sixteen years of age are not allowed to participate or register for any of the services offered by Cityrocket. No information should be submitted to, or posted at, any Cityrocket Web sites by visitors under sixteen years of age. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.

We have taken measures we believe to be reasonable and appropriate to protect against the loss, misuse or alteration of information that we have collected from you at our site. For site security purposes and to ensure that this Web service remains available to all users, our server employs software programs that monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals evidence of possible abuse or criminal activity, such evidence may be provided to appropriate law enforcement officials. Unauthorized attempts to upload or change information on Cityrocket's Web servers or mailing list servers are strictly prohibited and may be punishable by law, including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.

Our site may contain links to other Web sites. Please note, however, that these other sites may have privacy policies that differ from those of Cityrocket. We have no control over any personal information you choose to provide those sites. We provide the addresses of these Web sites as an avenue of information for our visitors and are not responsible for the privacy practices or the content of these Web sites.

Cityrocket considers its lists a business asset and we reserve the right to sell them to another person, persons, or entity that acquires Cityrocket, in whole or in part. Any potential acquirer would have to commit to respecting this privacy policy before we would agree to transfer our lists. Additionally, individuals who are members of any lists so transferred would be notified in advance of the transfer of the lists and offered the opportunity to unsubscribe and opt out of them before we transfer the lists to the new owner.

By using this site, you agree to the Cityrocket Privacy Policy. If you do not agree to this policy, please do not use our site.

The use of our website and/or service is also governed by our Site Access and Use Policy.

If you believe that Cityrocket is not following its stated information policy, or if you would like further information or clarification regarding this policy, you may contact us using the information on our online contact form.

 

 
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Corporate Office: +1 281-480-6300 (not for ticket-related inquiries)
Ticket Sales and Ticket Related Inquiries: 1-866-968-2386 Toll Free

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